21

Apr

Inside Chemence: Nick Jolly, Director of Clinical Education

 

At Chemence, our success in the field is driven by the people who bring our products to life every day. This month on Inside Chemence, we sat down with Nick Jolly, Director of Clinical Education, to learn more about his journey, his role, and what it takes to make an impact on clinical education.

Nick’s path into healthcare wasn’t a straight line. He initially started his career studying engineering and working in the field but quickly realized he wanted something more hands-on and meaningful. Inspired by personal experiences including his mother’s battle with multiple sclerosis he decided to pivot himself into healthcare.

“I wanted to do something that actually helped people,” Nick shared.

He went back to school for nursing, with an interest in working more closely with medical devices and innovation. That decision ultimately led him into the clinical and sales side of the medical field, where he began working with tissue adhesives. From there, his career took off eventually leading him to Chemence, where he has continued to grow into a leadership role.

Today, as Director of Clinical Education, Nick’s role is fast-paced and highly hands-on. His days often start before sunrise, traveling to hospitals, attending early morning huddles, and working directly with surgeons, physician assistants, and clinical teams.

“A lot of people don’t realize how much goes into it,” he said. “We’re in the OR, we’re training, we’re educating we’re doing whatever it takes to support the team.”

Beyond the clinical work, Nick now leads a team of educators, focusing on creating structure and efficiency across the board. From managing schedules to ensuring proper documentation and communication, his priority is making sure his team can operate smoothly and effectively.

“I try to make everything as easy as possible for everyone,” he explained. “The less people have to think about the small things, the better they can focus on what really matters.”

When it comes to what sets Chemence apart in the field, Nick points to one thing: people.

“It’s a relationship business,” he said. “We’ve held accounts for years because we show up, we check in, and we build real relationships.”

Maintaining those relationships in a constantly changing healthcare environment takes effort and adaptability. Nick relies on everything from in-person interactions to staying connected through social channels, while also leaning on the strong rapport built with existing clients to help transition relationships when staff changes occur.

Collaboration also plays a major role in his success. Having support from internal teams like marketing has been a game changer.

“Back then, I was making my own flyers and videos,” he laughed. “Now I can send an idea to the marketing team and have something professional back the same day. It makes a huge difference.”

When asked what he enjoys most about working at Chemence, his answer was simple:

“It feels like a family.”

For those looking to follow a similar path, Nick emphasizes one key trait above all else: passion.

“You have to believe in what you’re doing,” he said. “If you’re passionate about it, it shows and that’s what makes you successful.”

Looking ahead, Nick hopes to leave a lasting impact not just through his role, but through the improvements he helps bring to the company’s products and processes.

“Making a change,” he said. “Helping improve what we do so that, over time, it continues to get better for the people using it.”

From early mornings in the operating room to leading a growing team, Nick Jolly’s work reflects the dedication, adaptability, and passion that defines Chemence in the field.